Troubleshooting & messages · Moves and copies that didn't finish

What does "was copied successfully, but the original couldn't be removed afterwards" mean?

Short answer: The copy finished and was verified, but the original couldn't be cleared, so it still uses space. Your data is safe — quit apps using the folder and run the move again.

The copy on your drive finished and was checked, but Storage Studio couldn't clear the original from your Mac afterwards — so the folder is still using space on the internal disk. Your data is safe; you simply have two copies for now.

This usually happens when an app still has a file in that folder open, or macOS refused the removal.

### What to do 1. Quit apps that might be using the folder. 2. Run the move again — it will recognise the copy already on the drive. 3. If it still won't clear, check that Storage Studio has Full Disk Access in System Settings → Privacy & Security.

See why space didn't go up after a move.

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