Troubleshooting & messages · Background service, pauses and self-healing
Everything in Storage Studio looks stuck — where do I start?
Short answer: Check Settings → Services first — each row says what's wrong and offers a fix — then More → Job Insights for background jobs. Many issues self-repair.
Start with Settings → Services. Each row shows whether that part of Storage Studio is working and, if not, what's wrong and a one-click fix where there is one.
Then open More → Job Insights for the background jobs — when each last ran, what happened, and anything that needs a look. Many problems are repaired automatically by self-healing.
If the app itself won't respond, quit it from the menu bar icon (or Activity Monitor) and open it again; moves in progress pick up where they stopped.