Troubleshooting & messages · Drive connection and drive messages
Why does Storage Studio ask for my administrator password to fix how my drive mounts at startup?
Short answer: An outdated system setting can stop your drive mounting at startup; removing it is a system change, so macOS asks for your password. Cancelling changes nothing.
Some older drive setups leave an outdated system setting behind that stops the drive mounting by itself when your Mac starts. Removing it is a system-level change, so macOS asks for your administrator password.
- Entered the password: the setting is removed and the drive mounts normally at startup.
- Cancelled: nothing changes; you'll be asked again next time.
- "The drive's mount path contains unexpected characters": rename the drive in Finder to plain letters and numbers, then try again.