Troubleshooting & messages · Delta Drive and Delta Trust messages
What does "That recovery kit didn't open a vault" mean?
Short answer: The 24 words didn't unlock a vault. For your protection it won't say why — check each word and its numbered order against your kit, and that it's the kit for this vault.
The 24 words you entered didn't unlock a Delta Trust vault. For your protection, the message is the same whether a word is wrong, the words are in the wrong order, or the kit belongs to a different vault — so it doesn't say which.
### What to do 1. Check every word against your printed or saved kit, in its numbered order. 2. Look for typos — Storage Studio flags any word that isn't one of the recovery words. 3. Make sure you're using the kit for this vault, not an older one.