Troubleshooting & messages · Drive connection and drive messages
Why does it say the Storage Studio folder on my drive is missing or unmarked?
Short answer: Storage Studio can't find its own folder on the drive — renamed, deleted or reformatted. Undo any rename in Finder, or re-run setup from the More menu if the drive was erased.
Storage Studio keeps everything it moves inside its own folder on your drive. If that folder has been deleted, renamed or the drive was reformatted, Storage Studio can't find what it put there.
### What to do - If you renamed or moved the folder in Finder, put it back the way it was. - If the drive was erased, re-run setup from the More menu to prepare it again. Anything that was on it before the erase is gone, so restore it from a backup if you have one. - Don't create the folder by hand — let setup prepare it.