Troubleshooting & messages · Free space and clean-up messages

Why won't Storage Studio tick some files for me because it can't tell which app they belong to?

Short answer: Storage Studio only pre-selects what it's sure of; it can't tell which app these belong to, so they're left unticked. Look inside in Finder and tick them yourself if you're sure.

Storage Studio pre-selects only what it's sure about. For these files it couldn't tell which app they belong to, so it can't be confident removing them is harmless — they're listed but left unticked.

Open them in Finder and look before choosing. If you're sure you don't need them, tick them yourself.

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