Tuhi, your storage assistant · When Tuhi doesn't help
Why did Tuhi give a built-in answer when Apple Intelligence is on?
Short answer: Some requests are always handled by built-in logic so exact actions aren't paraphrased, and sometimes Apple Intelligence's draft was unusable or stated a figure it wasn't given. Hover over the badge for the reason.
Some questions are deliberately answered by Storage Studio's own logic every time — downloads, support tickets, "where is my folder?", and facts about your Mac — so exact actions and locations are never paraphrased. Other times Apple Intelligence didn't return a usable answer, or its draft stated a figure it wasn't given and was rejected, so Tuhi used a curated reply instead.
Hover over the Built-in answer badge to see the reason. Either way the information comes from the same real data.