Bridge & your devices · Pairing a device

What should I do if the Tunnel Codes don't match?

Short answer: Don't confirm. Reject the pairing, get a fresh connecting code on the device that shows it, and pair again — then compare the six-digit Tunnel Codes before you accept.

Don't confirm. Choose They don't match — Reject (or Reject on the Mac), then start again with a fresh code. A mismatch means the two screens aren't describing the same link, so it shouldn't be trusted.

To start over cleanly:

  1. On the device that showed the connecting code, get a new one (New code in the Bridge app, or Rotate on a Mac).
  2. Type the new code on the other device and pair again.
  3. Compare the Tunnel Codes before confirming.

If it keeps happening, make sure you're typing the code from the device you actually mean to pair.

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