Bridge & your devices · Troubleshooting

Why did my Bridge device disconnect by itself?

Short answer: Most often the “Keep connected for” timer ran out, the other device slept or went offline, or Storage Studio was quit. Set the timer to Always if you like, wake the device, and click Connect on its row.

Usually for one of three reasons: the Keep connected for timer ran out, the other device went to sleep, lost its network or was shut down, or Storage Studio was quit on the Mac.

What to do:

  1. Check Keep connected for in the Devices tab — choose Always if you want it to stay linked.
  2. Make sure the other device is awake, online and has the Bridge app running.
  3. Click Connect on the device's row.

When a device that's still paired comes back online, Bridge reconnects to it on its own.

Last reviewed

Related questions

Also available as Markdown and JSON.