Delta Drive, Delta Trust & My Drive · Delta Drive on your Mac
Delta Drive looks out of date or a folder is missing — what can I do?
Short answer: Delta Drive refreshes a folder older than a minute when you return. Otherwise use the gear menu: Reload what's on screen, Delete downloaded copies from this Mac, or Recreate anything missing… — which never deletes a backup.
Delta Drive shows the folder you last saw straight away, then checks it with the drive — and coming back to the window refreshes a folder that's more than a minute old. If something still looks wrong, the gear menu in the Delta Drive window has three repairs, kept apart because they fix different things:
- Reload what's on screen — re-reads the drive when a listing looks out of date. Try this first.
- Delete downloaded copies from this Mac — clears what's cached here, if a local copy seems wrong.
- Recreate anything missing… — recreates anything that's missing at the storage end (the two halves, their protection and your starting folders) and reconnects this Mac to them.
It adds what isn't there and leaves what is. It never deletes a backup.
If none of these help, contact support.