Licensing & payments · Licence status and offline use
Why does activation say "We couldn't reach the licence service right now"?
Short answer: Activation needs our server and couldn't reach it. Check you're online, try again shortly or on another network, and email support if it persists.
Activation needs a quick check with our server, and it couldn't get through. Make sure your Mac is online, then try again in a moment.
If you're on a work network, VPN or a strict firewall, try a different connection. If it keeps failing, email support@storagestudio.us and include the message you see.