Moving folders · Messages and problems
What does "The drive stopped responding" mean during a move?
Short answer: The fast drive stopped answering mid-copy, often from a loose cable, an underpowered hub or overheating. Your original is safe. Reconnect it directly to your Mac, try another cable or port if it repeats, and start the move again.
The fast drive stopped answering partway through the copy — often a loose cable, a hub that can't supply enough power, or the drive overheating. The move stopped and your original is safe.
What to do:
- Reconnect the drive, ideally directly to your Mac rather than through a hub.
- Try a different cable or port if it happens again.
- Start the move again.
If it keeps happening, lower Parallel transfers in Data Parking's gear, and check the drive's health. See external drives.