Settings & keep-time · Support IDs and diagnostic logs
What is Log Push mode, and what does it send?
Short answer: It records detailed diagnostics locally after support enables it; nothing is sent until you click Push debug logs and agree. The bundle holds logs and system details, not file contents, and is kept up to 6 months.
Log Push mode lets you send detailed diagnostics to support while they investigate a problem. It only becomes available after support enables it for your install, and you confirm before it starts recording.
Once on, Storage Studio records verbose diagnostics locally; nothing leaves your Mac until you click Push debug logs and agree to three short confirmations. The bundle contains the app's logs, chart history and system details — not the contents of your files. It's kept on Storage Studio's servers for up to 6 months, used only for your issue, and deleted on request.