Settings & keep-time · Interface, Dock and Apple Intelligence

Why is the Apple Intelligence switch greyed out or saying it isn't ready?

Short answer: The note under the switch explains why: Apple Intelligence is off in System Settings, macOS is still downloading its model, or this Mac can't run it. Storage Studio uses built-in suggestions meanwhile.

The note under the switch in Settings → Interface tells you which of these applies:

  • Turned off on this Mac — Apple Intelligence is disabled in macOS. Click Open System Settings… to turn it on there.
  • Getting ready — macOS is still downloading its on-device model. Storage Studio uses its built-in suggestions until that finishes, then switches over by itself.
  • Isn't available on this Mac — this Mac or macOS version can't run Apple Intelligence, so the switch is greyed out.

In every case the app works the same; only the wording of suggestions is simpler.

Applies to macOS 26 and later · Last reviewed

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