Troubleshooting & messages · Licence, trial and sign-in messages

What does "That code is wrong or has expired" mean when I verify my email?

Short answer: The code doesn't match the latest one sent, or it has expired. Use the newest email's code (requesting again cancels older ones), or ask for a fresh code.

The code you entered doesn't match the latest one sent to your email, or it's too old to use. Codes are single-use and short-lived.

### What to do 1. Use the most recent email — requesting a new code makes the older ones stop working. 2. Type it carefully, or copy it from the email. 3. If it has expired, request a fresh code and use it straight away.

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