Troubleshooting & messages · Moving, offloading and restoring apps

Why was an app folder left alone because it held sign-ins rather than cached files?

Short answer: The folder turned out to hold sign-ins, not just rebuildable cache, so clearing it would sign you out. Storage Studio never touches sign-ins or settings in a clean-up.

Storage Studio only clears or moves an app's cache — files it can rebuild. When a folder that looked like a cache turned out to also hold sign-ins (sessions, cookies or account settings), clearing it would sign you out or reset the app. So it was left alone.

That's deliberate: your sign-ins and settings are never touched by a clean-up.

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