Troubleshooting & messages · Licence, trial and sign-in messages

What does "Your subscription has expired. You have days of grace to renew" mean?

Short answer: Your subscription lapsed and a short grace period counts down before the app stops opening fully. Renew in Settings → License; your files and moves are untouched.

Your subscription's paid period has ended. You get a short grace period to renew before Storage Studio stops opening fully at launch. Your files and everything you've moved are untouched either way.

Renew from Settings → License. If you think the payment should have gone through, choose Billing & invoices there to check your invoices and card on your secure billing page. See managing your subscription.

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