Troubleshooting & messages · Delta Drive and Delta Trust messages
What does "Your vault isn't accepting a new Mac at the moment" mean?
Short answer: Your kit was right, but the vault is in a protective pause for new Macs. Nothing is lost — the email we sent says when it unlocks; try again then.
Your recovery kit was correct, but the vault is temporarily not accepting new Macs — a protective pause, for example after a recent change to the vault. Nothing has been lost.
Check the email we sent you: it says when the vault unlocks. Try again after that time.