Cloud accounts · Testing, editing and removing accounts
How do I copy the error from a failed Test connection?
Short answer: Click Copy error under the red Test connection result to put the full message on your clipboard, or select the text directly. Paste it into a support request or a message to your host.
Click Copy error under the red result. The full message goes to your clipboard so you can paste it into a search, an email to your host, or a support request. You can also select the text directly.
Error messages from some providers can be long or misleading; pasting the exact text helps whoever is helping you see what really happened.