Finding things in Finder · Storage Studio in Finder's sidebar
Why is one of my cloud accounts missing from the Storage Studio location?
Short answer: It's usually switched off in Cloud Accounts → Mounting, temporarily unreachable (skipped until it's back), or needs signing in again on the Accounts tab. Remount / Repair picks it up once it's reachable.
Usually one of three things:
- It's switched off. Check its row in Cloud Accounts → Mounting and turn it on.
- It's temporarily unreachable. An account that can't be reached right now is skipped so it doesn't block the others. It returns when the connection does — Remount / Repair will pick it up.
- It needs signing in again. Check the Accounts tab and sign in to the account again if it asks.
If it's a device rather than an account, it appears only while that device is online and connected.