Licensing & payments · Managing your subscription
Why am I asked to set up my Storage Studio payment by a certain date?
Short answer: You're moving to paying us directly instead of your partner. The email's link adds a card on our secure checkout; nothing is charged until the date it names, and the app carries on unchanged.
Because you're moving from paying your partner to paying us directly. We email you at least 7 days before the date, with a link to add a card on our secure checkout page.
Adding the card charges nothing straight away: the first payment is taken on the date in the email, at the price it names, and you can cancel any time. When it's done the page says You're all set. Nothing changes in the app — your licence keeps working.
If the link says it has expired or was already used, reply to the email and we'll send a new one. Please add the card before the date, so your subscription carries on without a gap.