Licensing & payments · Managing your subscription
I didn't get the email to sign in to my account — what now?
Short answer: It only goes to an address that bought or trialled Storage Studio. Use that address, check spam, then choose Send a new code.
The email only goes to an address that has a Storage Studio licence, trial or purchase with us — the page looks the same either way, so nobody can use it to check who is a customer. So first make sure it's the address you bought with.
Then check your spam or junk folder, wait a minute, and choose Send a new code. If you bought through a partner or used a code from a printed card, use the email you entered when you redeemed it.