Your account on storagestudio.us
Sign in at storagestudio.us with your email — no password — to see your licences, the Macs Storage Studio runs on, your storage, trials, billing and support requests in one place. The same sign-in opens Delta Drive in your browser.
Your account on our website shows everything about your Storage Studio purchase in one place: your licences, the Macs Storage Studio runs on, your Delta storage, your trials, your payments and invoices, and your support requests. There's no password to remember — you sign in with your email.
Signing in
Flowchart outline: Signing in to your account — no password
- Enter your email at storagestudio.us/login
- leads to We email you a link and a 6-digit code
- We email you a link and a 6-digit code
- leads to Click the link or type the code
- Click the link or type the code
- leads to You're in your account
- You're in your account
- leads to Delta Drive and Tuhi know it's you too
- Go to storagestudio.us and choose Sign in at the top of the page (or open storagestudio.us/login).
- Under Customer, enter the email address you bought Storage Studio with, and choose Email me a sign-in link.
- Open the email from us and either click the sign-in link or type the 6-digit code into the page. Both work for 10 minutes and only once.
You're then taken to your account. While you're signed in, the top of every page on our website says My account instead of Sign in.
The email only arrives if that address has a Storage Studio licence, trial or purchase with us — the page looks the same either way, so nobody can use it to find out who is a customer. Not getting it? Check your spam folder, make sure it's the address you bought with, or wait a minute and choose Resend.
Partners sign in on the Partner side of the same page, with their partner email.
What's in your account
| Screen | What you'll find |
|---|---|
| Overview | Your plan at a glance, your Macs, your Delta storage, open support requests and quick links. |
| Profile | Your details and a profile emoji that says a little about how you use your Mac. All optional — the completeness score shows what's left. |
| Licences | Each licence, how it renews and where you bought it (our website, a partner, or a card). The key is hidden; only its last characters are shown. |
| Macs & app | Every Mac Storage Studio has run on, its macOS and Storage Studio version, and whether an update is available. |
| Storage | Your Delta Trust and Delta Drive use against your plan, a 30-day trend, downloads and uploads, and your protection history. |
| Trials | Free trials on this email and when they ended or end. |
| Billing | Your next payment, invoices and receipts, anything due, and Manage card, plan and cancellation. |
| Delta Drive | Opens your Delta Drive in the browser — already signed in. |
| Support | Your support requests and our replies, and a form to ask for help. |
| Help | Getting help, and Sign out on every device. |
If a payment is due, Billing also shows what happens next — see Payments due and what happens next. Changing your card, your plan or cancelling happens on our payment provider's secure page, opened from Billing. We never see or store your card number.
One sign-in for Delta Drive
Signed in to your account, Delta Drive opens your drive in the browser without a second sign-in, and signing in to Delta Drive on the web signs you in to your account too. If you've turned on an authenticator app for Delta Drive, it still asks for that code — one sign-in never skips your second step.
How long you stay signed in
You stay signed in for up to 7 days, or until you've been away for 12 hours, whichever comes first. Sign out (bottom of the side menu) signs this browser out. Sign out on every device (on Help) signs out everywhere at once — use it if you signed in on a computer that isn't yours.
Tuhi knows it's you
While you're signed in, Tuhi — the assistant in the corner of every page — already knows who you are, so she can answer questions about your own plan, payments, Macs and storage without asking you to confirm your email. See Tuhi on our website.
See also: Billing and invoices, Payments due and what happens next, Redeeming a code, Delta Drive.