Licensing & payments · Licence status and offline use

What do the licence statuses in Storage Studio mean?

Short answer: Licensed means active; Trial shows days left; Payment didn't go through needs Fix Payment; Payment processing needs nothing; Payment needed means the subscription stopped; Working offline uses your saved licence.

Each status tells you where your plan stands and what, if anything, to do next.

  • Licensed (green): your plan is active.
  • Trial: days left in your free trial and its end date.
  • Trial ended / Unlicensed: activate a licence or choose a plan to continue.
  • Payment didn't go through (red notice, orange banner): a renewal failed but your licence is still active — use Fix Payment.
  • Payment processing (blue): a payment is clearing; there's nothing to do.
  • Payment needed / Subscription ended: the subscription stopped — Fix Payment or Subscribe again.
  • Working offline: your saved licence is in use because the licence server couldn't be reached recently.

The status in Settings → License tells you which applies. Nothing on your drives changes because of a status.

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