Privacy & safety · Your data, uninstalling and your rights
Can Storage Studio support access my Mac remotely?
Short answer: No. Storage Studio has no remote-access feature; support works only through messages you send from Contact Support. Be wary of anyone claiming to be support who asks to control your Mac or for your passwords.
No. Storage Studio has no remote-access feature, and support works only through the messages you send from Contact Support — with whatever version and redacted diagnostics details you choose to attach.
Be wary of anyone claiming to be Storage Studio support who asks to control your Mac, for your passwords, or for payment outside the app's secure checkout. Support always appears in the app as Support Team with a reference code.