Troubleshooting & messages · Cloud accounts and transfers

What does "The cloud drive stopped — tap Repair to reconnect" mean?

Short answer: The Cloud Drive location in Finder stopped responding (often after sleep or a network change). Click Repair to reconnect it — no files in your accounts are touched.

Cloud Drive shows your accounts in Finder's sidebar as one location. That location stopped responding — often after sleep, a network change, or one account timing out — so Finder can't list it.

Click Repair (or Remount / Repair) where the message appears. Storage Studio reconnects the location without touching any files in your accounts. If one account keeps failing, check that it doesn't need signing in again in Remotes & Accounts.

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