Troubleshooting & messages · Cloud accounts and transfers
What does "You signed in successfully, but the account couldn't be saved" mean?
Short answer: The browser sign-in worked but the account couldn't be stored (or no details came back), so nothing was added. Click Try Again; restart Storage Studio if it repeats.
The browser sign-in worked, but Storage Studio couldn't finish storing the account on your Mac — or the sign-in ended without handing back the account details. Nothing was added, so there's nothing half-set-up to clean up.
Click Try Again and complete the sign-in in one go. If it fails the same way twice, quit and reopen Storage Studio, then add the account again; send the message to support if it persists.