Troubleshooting & messages · Backup messages
Why does my backup say the cloud account's sign-in has expired but my passphrase is fine?
Short answer: The cloud account holding the backup needs signing in again — it's only a connection problem, and the passphrase is fine. Reconnect the account, then run the backup.
Storage Studio can't reach the cloud account the backup is stored in, because that account's sign-in has expired. It's a connection problem only — your backup and its passphrase are fine, so don't change the passphrase.
Reconnect the account (sign in again) in Data Transfers or Remotes & Accounts, then run the backup again.