Troubleshooting & messages · Licence, trial and sign-in messages
What does "An offer has already been claimed for this email or this Mac" mean?
Short answer: Offers can be claimed once per email and once per Mac, and one of those was already used. If you think that's wrong, email support@storagestudio.us.
Each offer can be claimed once per person and once per Mac. This email address or this Mac has already been used to claim one.
If you believe that's a mistake — for example, you never claimed one — email support@storagestudio.us and the team will look into it.