Tuhi, your storage assistant · What Tuhi knows
Can Tuhi on the website answer questions about my own account?
Short answer: Yes — signed in to your account, Tuhi answers about your plan, payments, invoices, Macs, Delta storage and support requests straight from your records.
Yes, when you're signed in to your account — she already knows it's you, with no name, email or code to give. Ask in your own words: your plan and next payment, anything due, your invoices, discounts, your Macs and whether an update is waiting, your Delta storage use, your support requests, or your profile.
Answers about your account come straight from your records, not from the AI, and anything that needs doing is said first. Not signed in? A customer can still confirm their email with a one-time code to ask about their plan.