Getting started · Help, tips and support
How do I contact Storage Studio support?
Short answer: Ask Tuhi to "contact support", or choose More (•••) → Contact Support…. A pre-filled, editable ticket form opens and nothing is sent until you tap Send; follow replies in My Support.
You can reach the support team without leaving the app, in two ways:
- Ask Tuhi — type contact support, open a ticket or I want to talk to a human and Tuhi opens a message for you.
- Use the menu — More (•••) → Contact Support… in the Help & Support section.
A ticket form opens, pre-filled and fully editable, with optional toggles to include your app version, macOS version and a redacted diagnostics summary. Nothing is sent until you tap Send. Replies arrive as a notification and by email, and you can follow everything in My Support. See the support guide.