Getting started · First launch and Full Disk Access
What should I do if my trial verification code doesn't arrive?
Short answer: Check spam or junk and that the address is spelled correctly, wait a minute, make sure you're online, then request a new code and use the newest one. If none arrives, contact support with the address you used.
Check your spam or junk folder first, and make sure the email address you typed is correct — the code goes only to the address you entered.
If it still isn't there:
- Wait a minute or two; email can be slow to arrive.
- Check you're online — the code is sent over the internet.
- Go back and request a new code, correcting the address if needed.
- Type the newest code you received; an older one may no longer work.
If no code arrives after a few tries, contact support from storagestudio.us and mention the address you used.