Licensing & payments · Managing your subscription
I've paid — why does Storage Studio still show a payment notice?
Short answer: Storage Studio may not have checked yet — it re-checks about every 15 minutes and when you return to the app. Choose Check again on the notice or Refresh status in Settings → License. Only updated the card? Use Fix Payment to pay what's owed now.
Usually because Storage Studio hasn't checked since you paid. While a payment notice is showing, it checks again about every 15 minutes, and straight away when you switch back to the app — so after paying in your browser, coming back to Storage Studio is usually enough. To check right away, choose Check again on the notice, I've paid — check again on Home, or Refresh status in Settings → License.
If you only updated your card, the overdue amount may not have been paid yet — the new card is used at the next automatic try. Choose Fix Payment to pay it now.
If the notice turned blue and says Payment processing, your payment is on its way and just hasn't cleared — see what Payment processing means. Still stuck after a day? Email support@storagestudio.us.