Licensing & payments · Managing your subscription
Will I get emails if a payment doesn't go through?
Short answer: You may get emails with a button to a secure page listing what's owed. Expired link? Use the latest email or Fix Payment in the app. You can unsubscribe from reminders.
You may. A payment email has one button that opens a secure page listing what's waiting to be paid, each with its own Pay button, plus Use a different card from now on. You can always skip the email and use Fix Payment in the app instead.
Links in these emails stop working after a while. If one says This link has expired, use the latest email or Fix Payment in Storage Studio — nothing was changed.
You can stop the reminder emails with the unsubscribe link in them; we'll still email you before anything changes on your account. We never ask for card details by email or chat — see is it safe to pay.