Tuhi, your storage assistant · AI access for other assistants
Can a connected AI assistant check on my support tickets?
Short answer: Yes. With AI access on, a connected assistant can read your support tickets' status, read-only. It can't reply to, close or reopen tickets; you do that in My Support.
Yes — with AI access on, a connected assistant can read the status of your Storage Studio support tickets, so you can ask it whether support has replied. Like everything through AI access, that's read-only: it can't send messages, reply, close or reopen tickets. You do that yourself in My Support.