Tuhi, your storage assistant · Contacting support

How do I rate my support experience?

Q: How do I rate my support experience?

Once a ticket is resolved or closed, open it in My Support (More (•••) → Help & Support). You'll see "How was your support experience?" with a quick emoji rating — pick one and you're done. The rating lets the team know how they did. It's optional, and you can still reopen the ticket afterwards if the problem comes back.

Short answer: Once a ticket is resolved or closed, open it in My Support and choose an emoji under "How was your support experience?".

Once a ticket is resolved or closed, open it in My Support (More (•••) → Help & Support). You'll see "How was your support experience?" with a quick emoji rating — pick one and you're done.

The rating lets the team know how they did. It's optional, and you can still reopen the ticket afterwards if the problem comes back.

Last reviewed October 1, 2026

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How do I rate my support experience?

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