Notifications

Storage Studio keeps you informed in two complementary places: inside the app (the notification bell) and in macOS's own Notification Centre. Anything worth telling you about shows up in both.

Inside the app — the notification bell

The bell at the top of the window is Storage Studio's own notification center. It gathers the things you'll want to glance at:

• Background activity — a job that needs your attention.
• Plan and trial reminders — free trial ending, a paid plan

renewing soon, or a founder free period winding down.

• Cleanup suggestions, drive connect / disconnect notices, and the

like.

• Occasional messages from the Storage Studio team — a short,

timely note, sometimes with a button that takes you to the right screen or opens a guide in the Learning Center. If you dismiss one, it stays dismissed — it won't come back to nag you.

Also in macOS Notification Centre

Every one of those in-app notifications also appears in macOS's own Notification Centre, branded as "Storage Studio," so you see it even when the app's window isn't open:

• Informational items arrive quietly, with no banner.
• Warnings show a banner.
• Important ones can come through even while you're in a Focus.

Each notification is shown once and disappears the moment it's no longer relevant in the app, so your Notification Centre mirrors the bell rather than piling up. Examples: an external drive disconnected or reconnected, your internal disk running low (and an automatic relocation kicking in), an eject succeeding or a file still in use, and a scheduled tidy-up finishing.

On first launch, macOS asks once whether to allow notifications. Approve to see banners; the app remembers your answer and never asks again.

Sharing diagnostic logs with support

When something isn't working and you'd like support to see it as it happens, switch on Share diagnostic logs with Storage Studio support in Settings → Notifications. It is off by default, and Storage Studio works exactly the same without it.

• You agree first. A screen says exactly what is sent, what is never

sent, why, who can see it and how long it is kept. Nothing happens until you tick the agreement box and press Turn on.

• What is sent. Storage Studio's own logs, your Storage Studio

settings, records of moves, transfers and background jobs — including the names and paths of the files and folders involved — your paired devices' names and how they connect, this Mac's computer name, and your app version, macOS version and Mac model. Support staff and their tools — including AI tools operated for us under contract — can read it, and every read is recorded.

• What is never sent. The contents of your files, passwords or keys,

your clipboard or anything in the Junk Yard, and email addresses.

• Live, then gone. New log lines are sent every couple of minutes.

Sharing turns itself off after 24 hours, and everything sent is deleted automatically after the number of hours shown before you agree.

• Emails. You get an email with a copy of what you agreed to when it

turns on, and another when it turns off.

• Stopping. Switch it off at any time — optionally deleting what was

sent — or press Delete uploaded logs.

The details are in the Privacy Policy, under "Diagnostic logs you choose to send".

Moved files check

When Storage Studio moves a folder to your fast drive, the folder stays where it was on your Mac and each file becomes a link to its copy on the drive. If that copy is later deleted, emptied or dragged to the Trash, the apps that use it stop finding their files.

Storage Studio watches for this:

• It checks everything you've moved — shortly after launch, every

few hours, when your drive is plugged back in, and within about a minute of something changing on the drive.

• An unplugged drive is never a problem — you're only told when the

drive is connected and the files still can't be found.

• In the drive's Trash? The alert offers Put it back, which

returns the folder in one click.

• Gone for good? The Moved files window explains what happened.

Restore it from a backup and click Check now, or use Remove broken links… — only the links that point at nothing are removed, never a file — so the app can rebuild what it can.

• Moved twice? Repair links points the folder straight at its

files.

Storage Studio also refuses to move a folder that has already been moved, and only calls a move finished once its links really lead to your files. Choose how you're alerted in Settings → Notifications → Moved files.

Two ways past that protection, each only after you agree:

• Emergency Space can delete an already-moved cache. A moved folder

its app rebuilds by itself shows Delete…, which first explains what happens: the links on your Mac and the files on your drive both go to their Trash, and the app rebuilds them next time. Settings, sign-ins and history are never offered.

• Turn the protection off in **Settings → Rules → Never move a folder

that's already been moved. Moving an already-moved folder then opens a window that shows what will happen; only if you click Copy the real files** does Storage Studio copy the real files to the new place, check them, and point your Mac at the new copy. The old copy stays until you delete it. Folders with missing files, or moved twice, are still refused.