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Tuhi — your storage assistant

Tuhi is the conversational assistant on the Home screen, powered by Apple Intelligence. Type a question into the Ask box — "how much space do I have?", "how do I sync to my S3 account?", "is anything failing?" — and Tuhi answers in plain English, then points you to the right screen with the exact steps.

What Tuhi can help with

  • Your storage right now — free space, what's using the most room, how much

you've freed over time.

  • Storage Studio's features — what Tuhi, moving, offloading, Data Parking,

snapshots, transfers and Data Transfers do, and how to use them.

  • Cloud questions — connecting and syncing iCloud, Dropbox, Google Drive,

OneDrive, Amazon S3 (and S3-compatible services like Cloudflare R2, Backblaze B2 and Wasabi), FTP and SFTP.

  • General Mac storage — what "System Data" is, why your disk looks full,

purgeable space, caches, big files and more.

  • Checking on things — "is everything OK?", "what's running?", "did the

clean-up run?" — answered from what's actually happening in the background.

Every answer that points to a feature includes a one-tap button and the steps to get there yourself, so Tuhi works as a guide, not just a search box.

What Tuhi can do for you

Tuhi can also do some things for you, and she follows each one to the end rather than stopping at "started".

Download something. Paste a link and say where it should go — "download this to my fast drive", to your Desktop, a folder or a drive by name.

  • She reads the link first. A file is downloaded, redirects and all. A

download page — even one that starts its download with a script — is read, and the real file it offers is downloaded instead of the page. She tells you which file and which site. A dead link or a page with no file gets a plain answer, and nothing is saved.

  • She checks it fits. If the file is bigger than the free space where it's

going, she asks where instead, with a button for each drive that has room.

  • She never downloads the same thing twice. A download already going is

followed (or resumed); one going somewhere else can be moved here with its progress; one that failed carries on where it stopped; a file that's already there is shown to you, or replaced with the old one going to the Trash.

  • She sees it through. A live progress card sits under her reply, a dropped

connection is retried by itself, a full drive gets an offer to carry on on one with room (nothing downloaded twice), and when it's done she says so, with Show in Finder. Cancel stops it, deletes what was downloaded so far and removes it from the list.

Stop, pause, carry on or cancel. Ask in your own words — "pause the download", "stop the backup", "carry on with the move" — and Tuhi does it for the one you mean: downloads, transfers, folder moves, backups and Free Up Space. If more than one matches, she asks which, with a button for each. Cancelling something that would throw work away is always asked first. Something that can't be stopped part-way, such as a Smart Care run, she says so.

You can answer any of her buttons by typing — "the first one", "yes", or the name — instead of clicking.

On-device and private

Tuhi runs entirely on your Mac with Apple Intelligence — your questions and files never leave your device, and no online model is used. It answers from your Mac's real storage and never guesses your numbers.

She says "I don't know" rather than guess. Every answer about your Mac is checked, sentence by sentence, against what Storage Studio really knows, and anything it can't back up is left out.

Tuhi greets you by time of day when you open the conversation, keeps a private history you can clear any time, and lets you select and copy any answer.

The conversational answers require macOS 26 with Apple Intelligence enabled.

Tuhi on this website

This website has its own Ask Tuhi on every page — a separate assistant from the one in the app. It knows Storage Studio rather than your Mac, and answers from our FAQ library, wiki and this manual, with a link to the full answer:

  • Prices and the free trial come straight from the pricing section, so

they're always current.

  • Typos and short questions are fine, and follow-ups such as "and after

that?" are understood in the context of your conversation.

  • When it isn't sure, it suggests the closest questions instead of guessing.

Your conversation follows you from page to page, and Clear conversation starts afresh. After a couple of answers it may ask for your first name and an email address, confirmed with a one-time code, so our team can reply if it can't help; for customers, the same code lets it answer about your own plan. Product updates are a separate opt-in. Answers are written by an AI assistant, so check anything important against the page it links.