Bridge & your devices · Troubleshooting
Where can I get help with a Bridge problem?
Short answer: Check the Help tab in the Bridge app and the Bridge section of the user manual first. If you're still stuck, contact support from Storage Studio and describe what both devices show.
Start with the Help tab in the Bridge app — it answers common questions such as “It can't find my Mac.” and “Where do my shared folders appear?”. On the Mac, the Bridge section of the manual covers every setting.
If you're still stuck, contact support from Storage Studio on your Mac and say what both devices show — problems are often visible only on one side.