Tuhi, your storage assistant · Privacy and history
Is it safe to give Tuhi on the website my licence key, recovery kit or a code?
Short answer: Only paste the one-time code Tuhi e-mails you, where she asks for it. Never paste your licence key, recovery kit, a PIN, a password or card details into any chat — nobody at Storage Studio will ask for them.
Only the one-time code Tuhi has just e-mailed you, pasted where she asks for it. Never paste your licence key, your 24-word recovery kit, a folder-lock PIN, a password or card details into any chat — nobody at Storage Studio will ever ask you for them, and Tuhi doesn't need them to help.
- The one-time code proves you own the e-mail address. It works once, for 10 minutes, and only in the conversation it was sent for.
- Lost your licence key? In the app, Email my licence key under the Activate form in Settings → License sends it to the address you bought with.
- Your recovery kit is the only way into your Delta Trust backups. Keep it offline — see where to keep your recovery kit.
The chat removes things that look like e-mail addresses, phone and card numbers, codes and keys before anything is stored, but the safest secret is one you never type.