Tuhi, your storage assistant · Contacting support
Can Tuhi open a support ticket for me?
Short answer: Yes. Type "contact support" or "open a ticket" into the Ask box and Tuhi opens a pre-filled ticket form. You edit it and choose what to include; nothing is sent until you click Send to Support.
Yes. Type "contact support", "open a ticket" or "I want to talk to a human" into the Ask box and Tuhi opens the support ticket form for you. If you've just described a problem, Tuhi fills in a helpful starting note and the diagnostics summary so you don't have to explain from scratch.
Tuhi never writes or sends a ticket on its own. The form is fully editable: change the subject and message, untick anything you'd rather not include, and click Send to Support only when you're ready — or close it without sending. You can also open the same form from More (•••) → Help & Support → Contact Support. See the Support manual page.