Asking Tuhi a question

Type your question into the Ask box at the top of the Home screen and press Return. Tuhi answers in the conversation below, usually with a button to the right screen, and keeps the conversation on your Mac until you clear it.

Last updated 27 October 2026Markdown

Type a question into the Ask box at the top of the Home screen and press Return. Tuhi answers in the conversation that opens below, usually with a button that takes you straight to the screen that helps. Your conversation is kept on this Mac, so it's still there next time.

Where the Ask box is

The Ask box sits at the top of the Home screen, under the header. It reads Ask Storage Studio anything… until you type. On its left you'll see Tuhi's name with Powered by Apple Intelligence underneath, or On-device assistant when Apple Intelligence isn't in use.

The Home screen is what you see in the Intelligence view. If clicking the menu bar icon opens the compact popover instead, choose Intelligence under How Storage Studio opens in Preferences → Interface. See Interface settings.

Asking

Click in the Ask box and type your question in your own words.
Press Return, or click the arrow button at the end of the box.
The conversation opens below and shows Thinking… while Tuhi works out the answer.
Read the answer. If it has a button, click it to go to that screen.

%% caption: What happens after you ask Tuhi a question
flowchart TD
  A[You type a question and press Return] --> B{Is it a link to download or a support request?}
  B -->|Yes| C[Tuhi starts the download or opens the ticket form]
  B -->|No| D[Tuhi gathers your Mac's live facts and the most relevant help]
  D --> E[Tuhi writes the answer]
  E --> F{Is the question about a feature?}
  F -->|Yes| G[A button and the exact steps are added]
  F -->|No| H[The answer stands on its own]

What happens after you ask Tuhi a question

What you can ask

Kind of question	Example
Your space	Why is my disk so full? How much is free on my drive?
How something works	What is Data Parking? Can I undo a move?
What you've done	What did I move to my drive? When did my backup last run?
Where something is	Where is my Projects folder?
Something deleted	What's in my Recycle Vault? Can I get that file back?
Your Mac	Which Mac is this? How much memory does it have?
Why something happened	Why didn't my backup finish? Why is my Mac slow?
Getting things done	Download this link to my fast drive, followed by the link. Pause the download. Carry on with the move. Contact support. Any update on my ticket?

If you describe a problem, Tuhi also offers Open a support ticket, so you can reach a person in one click. If a question is outside what Tuhi knows, it says so instead of guessing. For what Tuhi can do as well as answer, see What Tuhi can do for you.

When Tuhi offers buttons, you can click one or type your answer instead — "the first one", "yes", or the name of the one you want.

Going to the right screen

Tuhi doesn't invent menu names. When an answer is about a feature, Storage Studio adds the exact steps and one button, such as Manage Apps, Find Duplicates, Open Data Backup or Run Tuhi. Clicking the button opens that screen; nothing runs until you choose to start it there.

Your conversation

The newest question and answer are at the top, with older ones below. Each has a small time stamp.
You can select and copy any text in the conversation.
The conversation tucks itself away after a minute without use. Click the chevron at the end of the Ask box to show or hide it.
Your conversation is saved on this Mac and comes back after you restart. Storage Studio keeps the most recent 200 messages.
To wipe it, click the trash button in the conversation header (Clear conversation history). That also deletes the copy saved on this Mac.

Tuhi may greet you when you open the Home screen. The greeting isn't saved, and it won't repeat within a few hours.

tuhiassistanthome screen