Billing & invoices

Billing & invoices opens your own secure billing page in your browser, in one click. There you can view and download every invoice and receipt, update the card you pay with, and change or cancel your subscription. There is no website account to create and no password to remember — Storage Studio opens the page for the licence on this Mac directly.

Where to find it

• Settings → License, in the Subscription section.
• The licence card at the bottom of the menu-bar popover.
• The Delta Trust card, just below in Settings → License, once you have a Delta Trust plan — for that plan's invoices, card and cancelling.

A free offer has nothing to bill, so the button doesn't appear while you're on one.

What you can do on your billing page

• See and download invoices and receipts for every payment, ready to save as a PDF for your records.
• Update your card or billing details. The new card is used for the next payment.
• Cancel a subscription. You keep full access until the end of the period you've already paid for — see How recurring payments work.

Switching between monthly, yearly and lifetime is possible once your current billing period ends. A Delta Trust plan has its own Change plan button on its card.

%% caption: What the Billing & invoices button does
flowchart TD
  A[Choose Billing and invoices] --> B[Your secure billing page opens in the browser]
  B --> C[Download invoices and receipts]
  B --> D[Update your card]
  B --> E[Cancel or manage your subscription]
  D --> F[The new card is used for the next payment]

If a payment is already overdue

Updating your card on the billing page doesn't pay an invoice that's already overdue on the spot — the new card is used when the payment is next tried. To pay what's owed straight away, use Fix Payment instead. It opens a secure payment page for exactly what's owed, and you can use a different card there — see When a payment didn't go through.

If the page doesn't open

If Storage Studio can't open your page directly — for example, while you're offline — it opens a page on our website instead, where you enter the email you paid with. If that doesn't help either, reply to any email from us and we'll send you a link.

See also: The License pane, How recurring payments work, Refunds and your licence.