The License pane

Settings → License is where everything about your trial or licence lives: its status, your plan, how to activate or buy, and what to do if a payment needs attention. It changes with your situation, so it always leads with the thing you most likely need to do next.

What it shows, by situation

The pane checks with our servers every time you open it, so it is always current.

The Status card

The heading tells you where you stand — for example Licensed — Monthly, Licensed (working offline), Trial active, Trial ended, Payment needed, Subscription ended or Licence inactive — with a line underneath that explains it. "Working offline" means we haven't reached our servers for a while; your subscription is still valid, and the message clears once you're back online.

The Subscription section

When you're licensed you see Plan, Started, Last paid (or Valid for a lifetime licence) and Email, and these buttons:

• Billing & invoices, which opens your own secure billing page in one click — invoices, your card and cancelling, with no website login. See Billing & invoices;
• Refresh status, which checks with our servers now;
• Remove from this Mac, which unlinks this Mac from your licence without cancelling anything.

Activating, buying and coupons

Have a licence key or onboarding code? takes your email and your 25-character key, with an Activate button and Can't find your licence key? Email it to me underneath. Below that, Don't have a code? Buy a plan has a coupon box and a Buy a plan button. See Activating your licence and Buying a licence.

%% caption: How the License pane decides what to show first
flowchart TD
  A[Open Settings, License] --> B{Licence ended over a payment?}
  B -->|Yes| C[Payment needed panel]
  B -->|No| D{Licensed?}
  D -->|Yes| E[Status, Subscription, Delta Trust plan]
  D -->|No| F{Trial ended?}
  F -->|Yes| G[Extend trial, then activate or buy]
  F -->|No| H[Status, then activate or buy]

Updates and Support

At the bottom, Updates shows the latest and installed versions with Check Now, and Support shows the addresses to write to.

The licence card in the popover

The bottom of the menu-bar popover has a smaller licence card. During a trial it shows the days left, when the trial started and ends, and buttons that open checkout for each plan. With a licence it shows your plan, a Billing & invoices button and, if a payment didn't go through, a Fix Payment button above it — see When a payment didn't go through. While a payment is still clearing, the card shows the Payment processing note and a Check again button instead — see Payment processing.

Reminders you may see

• "Only N days left in your free trial" in the notifications bell near the end of a trial.
• "Your plan renews on" a date, shortly before a renewal.
• Payment didn't go through, a red item that can't be dismissed and keeps the menu-bar badge showing until the payment is sorted. It clears itself once the payment lands.
• Payment processing, an informational item while a payment is clearing. There's nothing to do.

See also: Billing & invoices, The Preferences window, The free trial, When a trial or licence ends.