Redeeming a code

If you bought Storage Studio from a shop or a partner, or got a printed card, you have a code to redeem. Redeeming turns it into your own licence, sent to your email.

Redeem your code

%% caption: From a code to an activated Mac
flowchart TD
  A[Enter your code, name and email] --> B[We email a 6-digit code]
  B --> C[Type it in to confirm your email]
  C --> D[Your licence arrives by email]
  D --> E[Install Storage Studio and activate]

1. Go to storagestudio.us/redeem.
2. Enter your code, your name and your email. Use an email address you'll keep — your licence is sent there, and it's how you sign in to your account later. Temporary or throwaway addresses aren't accepted.
3. Bought from a reseller? You can add the seller's invoice number, their GST number if it's shown, and a photo or PDF of the receipt. This is optional — skip it if you don't have one.
4. Choose Continue. We email you a 6-digit code.
5. Type the code into the page and choose Confirm and continue. It works for 10 minutes; Send a new code gets you another one, and Change email lets you fix a mistyped address.

Your code is only used once your email is confirmed, so a typo in your address can't send your licence to someone else.

What to do now

The page then shows what to do next:

1. Check your email for your licence code.
2. Install Storage Studio if it isn't on your Mac yet — the page has a Download Storage Studio button.
3. In the app, choose Licence → Activate and paste your code.

If your code also includes Delta storage, open Data Backup in the app and choose Set up my vault — your storage is already paid for.

Entering a code in the app

The licence screen in Storage Studio opens with a green card, Have an onboarding code or a partner code?, so you don't have to look for where a code goes:

• Enter my code — type your name, your email and the code. An onboarding code starts your licence straight away; a partner discount code takes you to checkout with your price.
• Register with seller's invoice — opens the redeem page on our website, for a code you bought from a reseller together with their invoice.

The same codes work in Settings → License → Activate, where the box reads Onboarding code or partner code.

Already redeemed?

If the code was already redeemed with your email, the page says so: search your inbox (and spam folder) for the email with your licence, then activate it in the app with the same email. If your email already has a licence with us, you can see everything in your account.

A code that extends a trial needs nothing more — the app picks up the new date by itself.

See also: Buying through a partner, Coupons and codes, Activating your licence.