Licensing & payments

Extending your trial

When your free trial ends, Storage Studio may offer to add more free days if you confirm your email with a one-time code. It's limited — often to one extension — per Mac and email, needs no card, and the screen shows exactly how many days it adds.

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When your free trial ends, Storage Studio may offer a few more free days in exchange for confirming your email. There's no card involved. Extensions are limited — often to just one — and counted per Mac and per email address together. If the offer isn't on your screen, extensions aren't available for your Mac right now — the other ways forward below still are.

Where you'll see the offer

Once your trial has ended, look for Not ready to buy? Extend your trial (or Not ready to buy? with an Extend trial button). It appears on:

  • the window Storage Studio shows at launch once your trial has ended,
  • Preferences → License, which opens on its own while the trial has ended,
  • the screen where you pick a plan to buy.

The offer names the number of days it adds, and disappears once this Mac has used the extensions it's allowed.

Step by step

  1. Choose Extend trial.
  2. Enter your email address and choose Send code.
  3. Enter the code from the email and choose Verify & extend. The code expires in a few minutes — use Back to send another.
  4. You'll see Trial extended with how many days you now have. Choose Done; every feature works again straight away.
Extending a trial that has ended

Flowchart outline: Extending a trial that has ended

  • Trial ended
    • leads to Is Extend trial offered?
  • Is Extend trial offered?
    • Yes: leads to Enter your email, Send code
    • No: leads to Buy a licence, or enter a key or code
  • Enter your email, Send code
    • leads to Enter the code, Verify and extend
  • Enter the code, Verify and extend
    • leads to Trial extended, features back

If it doesn't work

MessageWhat it means
This trial has already been extended as many times as we allow.This Mac (or this email) has used every extension it's allowed.
That code is wrong or has expired.Go Back and send a new code.
Please use a non-disposable email address.Use an address you keep.
Too many attempts. Please try again in a little while.Wait, then try once more.
Trial extensions aren't available right now.Choose one of the options below instead.

Other ways forward

Whatever you choose, your moved files stay exactly where they are while you decide — see When a trial or licence ends.

See also: The free trial, The License pane.

licencetrialextend trialemail code