How recurring payments work

Monthly and yearly plans renew automatically on the card you paid with. You get a reminder before a renewal and an email after it, and Billing & invoices opens your secure billing page for invoices, your card and cancelling. A lifetime licence never renews.

Last updated 5 October 2026Markdown

Monthly and yearly plans renew by themselves: the card you paid with is charged at the start of each new period, and Storage Studio keeps working without you doing anything. A lifetime licence is a single payment and never renews. Current plans and prices are on the pricing page.

Before and after a renewal

A heads-up beforehand. Shortly before a renewal, the notifications bell shows "Your plan renews on" with the date. It's information only — there's nothing to do. The popover header may also show a RENEWING IN badge with the days left.
An email afterwards. When a renewal goes through, we email you "Your Storage Studio monthly subscription renewed" (or annual), with the amount and the next renewal date. Your payment's own receipt comes separately from our secure checkout.
Receipts and invoices for every payment are on your billing page — see Billing & invoices.

%% caption: A subscription's renewal, step by step
flowchart TD
  A[Renewal date comes up] --> B[Bell shows: Your plan renews on a date]
  B --> C{Payment goes through?}
  C -->|Yes| D[Renewal email with the next date]
  C -->|Clearing| G[Blue Payment processing note, nothing to do]
  G --> D
  C -->|No| E[Payment didn't go through, licence stays active]
  E --> F[Fix Payment: pay, with a different card if you like]
  F --> D

A subscription's renewal, step by step

Your billing page

Billing & invoices opens your own secure billing page in one click, with no website account or password. There you can download invoices and receipts, update your card and cancel. You'll find the button:

in the Subscription section of Settings → License;
on the licence card at the bottom of the menu-bar popover;
on the Delta Trust card in Settings → License, for a Delta Trust plan.

Changing between monthly, yearly and lifetime is possible once your current billing period ends. More in Billing & invoices.

Cancelling

Cancel on your billing page. You keep full access until the end of the period you have already paid for, and we email you to confirm the date. After that, Storage Studio moves to its unlicensed state: your files stay exactly where they are, and it simply stops doing new work. You can subscribe again at any time — see When a trial or licence ends.

Remove from this Mac in the License pane is not the same as cancelling. It only unlinks this Mac from your licence; your subscription carries on and keeps being charged. If you want to stop paying, cancel on your billing page.

When a payment is slow to clear

Some payments, such as bank payments, take a few days to clear. Meanwhile you see a calm blue Payment processing note with nothing to fix — see Payment processing.

When a payment fails

A failed renewal never removes your licence on the spot. You see Payment didn't go through — a red bell notice, a red headline on Home and a Fix Payment button — and everything keeps working while you sort it out. The payment is also retried automatically. Only if it stays unpaid does anything change, and the notice tells you the date in advance. See When a payment didn't go through. If the subscription stops altogether, you'll see Payment needed.

Paid, but a notice is still showing

Storage Studio checks your payment status by itself — about every 15 minutes while a payment notice is showing, straight away when you switch back to the app, and about once a day otherwise. So after paying in your browser, coming back to Storage Studio is usually all it takes. To check right away, choose Check again on the notice, I've paid — check again on Home, or Refresh status in Settings → License.

licencepaymentsbillingrenewalsinvoices